Privacy Policy

Who We Are

This Privacy Policy explains how Dongguan Shalite New Material Technology Co., Ltd. and the Shalite Silicone Leather website collect, use, and protect information submitted by business visitors, buyers, distributors, and sourcing teams.

Our website is designed for B2B inquiries about silicone leather materials, samples, customized production, and export communication.

Information We Collect

When you contact us through a website form, email, WhatsApp, phone, or other business channel, we may collect information needed to understand and respond to your inquiry.

• Contact details such as name, company name, email address, phone number, WhatsApp number, and country or region.
• Project information such as application, material requirement, color, texture, thickness, backing fabric, estimated quantity, destination market, and sample request.
• Communication records, including emails, form submissions, quotation discussions, sample confirmations, and order-related messages.
• Technical website data such as IP address, browser type, device information, pages visited, referral source, and approximate usage activity.

How We Use Information

We use collected information for legitimate B2B communication and service purposes, including answering inquiries, preparing quotations, arranging samples, discussing technical specifications, coordinating production, and improving website performance.

We may also use inquiry information to follow up on open projects, send requested product information, share relevant silicone leather updates, and maintain business records.

Forms and Email Communication

Information submitted through website forms is used to contact you about your requested product, sample, quotation, or technical question. If you email us directly, we may store and reply to that email as part of normal business communication.

Please avoid submitting sensitive personal information that is not necessary for a B2B material inquiry.

Analytics and Cookies

Our website may use analytics tools and cookies to understand how visitors find and use our pages. These tools may collect technical information such as visited pages, session behavior, device type, browser, approximate location, and traffic source.

Cookies may also support basic website functions, security, spam protection, form operation, language preference, and performance measurement. You can manage or disable cookies in your browser settings, but some website features may not work properly without them.

Sharing Information

We do not sell personal information. We may share necessary business information with internal staff, production teams, logistics providers, sample delivery partners, website service providers, email service providers, analytics providers, or other parties needed to answer your inquiry or complete a requested service.

We may also disclose information when required by applicable law, regulation, legal process, or a reasonable need to protect our rights, website, customers, or business operations.

International Business Communication

Because we serve global B2B customers, your information may be processed or accessed in different countries or regions for inquiry handling, email communication, sample delivery, quotation preparation, and export-related support.

Data Retention

We keep inquiry and business communication records for as long as reasonably needed to respond to your request, support repeat orders, maintain sample and quotation history, meet legal or accounting requirements, and manage supplier-customer relationships.

Your Choices

You may request access, correction, or deletion of your contact information, subject to business record, legal, and technical limitations. You may also ask us to stop non-essential follow-up communication.

To make a privacy request, contact us through the details listed on the Contact Us page.

Security

We use reasonable administrative, technical, and organizational measures to protect inquiry information. However, no website, email, or internet transmission can be guaranteed to be completely secure.

Contact

For privacy questions or requests, please contact us through our Contact Us page or by email at sales@shalitetech.com.

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This page is provided for website transparency and general B2B communication purposes. It does not replace legal advice for a specific jurisdiction, contract, or transaction.